Our Company

We are a young and dynamic team that has set its target to optimize the Service Management in your company. We are a Swiss-based company and we offer  Consulting Services Europe-wide. Our products can be purchased worldwide via the ServiceNow Store. We develop Service Management solutions based on ServiceNow and we operate a nearshore Competence Center in Barcelona.

Our core competencies are:

  • As a ServiceNow Elite Partner we offer business solutions based on ServiceNow. We were the first company in Switzerland that published commercial solutions on the ServiceNow store.
  • We are supporting you as an SAP Technology Partner to integrate ServiceNow with SAP. Our focus here is the SAP Cloud Platform.
  • We help you to establish processes, roles and governance models for optimizing your Service Management. Our best practice approach allows a fast implementation and frequently helps our customers not to invent the wheel again.
  • We develop Scoped Applications for your ServiceNow environment, help you implementing ServiceNow and customize it to your needs.
  • We reduce your operational IT cost through service relocation or through operational enhancements by an extended workbench. Our Competence Center in Barcelona allows a cost-efficient relocation without compromising data security.
  • We integrate ourselves into your IT processes and help to optimize them. Your data remain in that location where they are protected best for your needs – we don´t operate our own datacenters but will work remotely on your systems. Regardless, where they are located.
  • Even if you don´t want to use our Competence Center, we are happy to consult you in relocating services
  • We accompany you with your transformation processes for implementing or optimizing your Service Management. SAP and IT infrastructure operation is our expertise.

ServiceNow Elite Partner                            SAP Partner

Our ServiceNow expertise

  • Team of ServiceNow Certified Application Developers
  • Process consulting and project management for implementing ServiceNow solutions
  • Products for SAP Service Management (e.g. SAP KeyUser Pro), based on ServiceNow
  • Especially ServiceNow in Combination with SAP (Service Management, Incident Management, Change and Release Management, SAP Solution Manager)
  • Implementation of ServiceNow business solutions (e.g. project Portfolio Management with Financials)
  • ServiceNow Service Portal development and integration with other systems
  • Interface programming to other systems (e.g. SAP, One Identity Manager)
  • Development of ServiceNow Scoped Applications: Process design and implementation, architectural concepts

Why b-rightsource?

  • We are the first company from Switzerland that offers solutions on the ServiceNow store. Therefore, we have a high ServiceNow expertise inside our company.
  • We reduce your operational cost significantly
  • We are located within Europe and therefore geographically and culturally close to you
  • We are a young company that is capable to react flexibly to your requirements.
  • We have profound knowledge in implementing Service Management solutions, not limited to only IT.
  • Our team consists of highly qualified personnel